If we're not available to call you at the scheduled time and day above, we will send you an email to reschedule.
Additionally, if we call and you don't pick up, we will send you an email to reschedule.
Under 12 Hours Emergency Response? Click here to purchase a $2.00 Administrative Fee.
Within 24 Hours Response Time? Click here to purchase a $1.00 Administrative Fee.
Why does Alpha Book Publisher charge for an urgent 12-hour response timeframe?
That's because we work with hundreds of published authors every day, and while our customer service is free, if you wanted to get PRIORITY ATTENTION from the Alpha Publishing Team, that would require members of the Alpha Publishing Team to put your request ahead of dozens of other author queries. If your request is time-sensitive and needs a 12-hour response time,
a $2 maximum, refundable administrative fee allows us to go through your email/contact requests ahead of other authors. If you don't get a response within the specified timeframe.