Marks & Harrison - Personal Injury Attorney - Richmond
- Nilufa Yeasmin
- Aug 9
- 6 min read

Calling a lawyer after an accident is rarely something people look forward to. You might be hurting, worried about your job, and overwhelmed by bills. Many people who’ve reached out to Marks & Harrison say that the hardest part was making that first call—and the best part was how they felt afterward.
The first conversation isn’t a rushed checklist. It’s a real talk where they ask what happened, how you’re doing, and what your biggest concerns are right now. People often mention feeling lighter after hanging up, because for the first time since the accident, they had someone in their corner.
How They Earn Trust Early
Trust is the foundation of a lawyer-client relationship. At Marks & Harrison, it begins before paperwork is signed.
Clients say they appreciate that the attorneys explain the strengths and possible weaknesses of a case right from the start. There’s no false hope or overpromising just to get you to hire them. That kind of honesty builds confidence because you know they’re being real with you.
Staying in Touch So You’re Never Left Wondering
One of the biggest frustrations people have with professionals is feeling ignored. Marks & Harrison’s reviews repeatedly mention how often they check in.
Even if there’s no big news, the team will call or email just to let you know things are moving along. This might sound small, but when you’re anxious about bills and recovery, hearing from your lawyer without having to ask means a lot.
Fighting for Results That Truly Help
At the end of the day, results matter because they affect your future. A settlement isn’t just a number—it’s the difference between struggling and being able to move forward.
Marks & Harrison has earned praise for securing settlements and verdicts that actually meet their clients’ needs. That includes not only medical bills but also lost wages, therapy costs, and in some cases, future medical care. They’re known for holding out for fair offers instead of taking the first number an insurance company throws at them.
More Than Just a Case File
One thing clients often say is that they felt like more than just a case number. The lawyers take time to ask about your life outside of the injury.
When they know how the accident has affected your job, your family, and even your hobbies, they can fight for a settlement that reflects the full impact—not just the obvious bills.
Over a Century of Experience in Personal Injury Law
Marks & Harrison isn’t new to this work. They’ve been helping Virginians since 1911, giving them more than 100 years of experience handling personal injury claims.
Their Richmond office handles cases like:
Car accidents
Truck accidents
Motorcycle crashes
Pedestrian injuries
Slip and fall incidents
Medical malpractice
Wrongful death
That deep history means they’ve seen just about every kind of injury case and know how to approach each one effectively.

Richmond Knowledge Gives Them an Edge
Being based in Richmond isn’t just about location—it’s about knowing the community. They understand how local courts operate, the preferences of judges, and even how certain insurance companies tend to approach cases in the area.
This local insight can make a difference when timing, strategy, and negotiation style matter.
Compassion You Can Feel
Many law firms can handle paperwork and court filings. What makes Marks & Harrison stand out is the compassion clients say they felt throughout the process.
Some mention getting help finding medical specialists or being connected to a physical therapist. Others say the lawyers would simply ask how they were doing, not just how the case was going. Those small touches matter when you’re trying to recover.
Honest Advice Without the Legal Jargon
If you’ve ever sat in a meeting and felt lost in legal terms, you know how frustrating it can be. Marks & Harrison explains everything in plain language.
They’ll tell you the good and the bad, so you’re not blindsided later. That clear, direct approach helps clients feel prepared and confident in their decisions.
Taking the Burden Off Your Shoulders
After an accident, the last thing you need is to be buried in insurance calls and paperwork. Clients say that once they hired Marks & Harrison, they could finally focus on healing.
The firm takes over the communications, gathers records, and keeps track of deadlines. That means you’re not spending hours on hold with insurance adjusters or scrambling to find documents.
A Closer Look at Their Richmond Practice Areas
Car Accident Claims
Representing drivers, passengers, and pedestrians injured in collisions caused by reckless or distracted driving.
Truck Accident Cases
Handling the complex rules and multiple parties involved when a commercial truck is part of the crash.
Motorcycle Accident Representation
Fighting against unfair blame often placed on riders and pushing for compensation based on facts.
Slip and Fall Claims
Collecting evidence to show property owner negligence, like poor maintenance or lack of warning signs.
Medical Malpractice
Holding healthcare providers accountable when mistakes cause serious harm.
Wrongful Death Cases
Helping grieving families seek justice and financial support after a preventable loss.
Why Richmond Clients Recommend Marks & Harrison
The same themes come up again and again in online reviews:
Respectful and friendly treatment
Quick responses to questions
Clear explanations every step of the way
Strong settlements and verdicts
A genuine sense that the lawyers care
Client Story: From Unfair Offer to Fair Outcome
One client was rear-ended at a stoplight and suffered a serious neck injury. The insurance company offered less than half of the medical costs. Marks & Harrison took over, gathered medical records, and negotiated until the offer covered treatment, lost wages, and ongoing therapy.
The client said it wasn’t just about the money—it was about feeling like someone was finally standing up for them.
Client Story: Holding Property Owners Accountable
Another client slipped on a wet floor in a Richmond store where no warning sign was posted. The property owner denied fault, but Marks & Harrison gathered witness statements and security footage to prove negligence. The settlement covered surgery, rehab, and months of missed work.

Making Legal Help Feel Comfortable
Hiring a lawyer can be intimidating. Marks & Harrison removes that fear by making things simple. They walk you through the process step-by-step and encourage you to ask questions.
Clients say this makes the entire experience less stressful, even when the case itself is complex.
Respect for Clients’ Time
Life doesn’t pause just because you have a legal case. The firm offers phone and video calls, flexible meeting times, and electronic signatures so you don’t have to make constant trips to the office.
Skilled Negotiators
Insurance companies are in business to save money, not give it away. Marks & Harrison’s lawyers are known for standing firm in negotiations.
Some reviews mention that settlements increased dramatically once the firm got involved and pushed back against lowball offers.
Reputation Backed by Real Stories
Their positive reviews aren’t vague—they’re detailed accounts from people who explain exactly how the firm helped them. That kind of authentic feedback builds trust with future clients.
Deep Ties to the Richmond Community
Marks & Harrison isn’t just a business in Richmond—they’re part of the community. Over the years, they’ve supported local events, charities, and programs that help families in need. This commitment shows they’re invested in more than just legal work.
Keeping Caseloads Manageable
Some firms overload their lawyers with too many cases. Marks & Harrison focuses on giving each client the attention they need, which is why clients often say they felt like a priority.
Support That Lasts Beyond the Case
The relationship doesn’t end when the settlement check arrives. Clients say the attorneys followed up afterward to make sure everything was handled properly and to see how they were doing.
Helping Clients Understand and Protect Their Rights
Understanding your rights is key to getting fair treatment after an injury. The attorneys take time to explain the law, how it applies to your case, and how to avoid common mistakes that could hurt your claim.
Building Solid Evidence for a Strong Case
From accident reconstruction experts to medical specialists, the firm uses every resource available to build a case that stands up to scrutiny. This thorough preparation often leads to better settlements or stronger trial results.
Going Beyond Legal Representation
Recovery takes more than just money. The firm often connects clients with healthcare providers, rehabilitation centers, or counselors to help them get back on their feet in every sense.
Warm Testimonial from a Richmond Client
“I was completely overwhelmed after my accident. The bills were piling up, and I didn’t know how to deal with the insurance company. Marks & Harrison took over everything. They explained every step, answered every question, and fought for a settlement that covered my medical care and lost wages. More than that, they treated me with kindness and respect from the first day to the last. I can’t imagine going through it without them.”
FINAL THOUGHTS
Marks & Harrison – Personal Injury Attorney – Richmond has built its reputation on over 100 years of experience, strong results, and genuine care for their clients.
From the first phone call to the final settlement, they listen, explain, and fight for what’s fair. They take the stress off your shoulders and help you focus on recovery, not red tape.
If you’re in Richmond and need a personal injury lawyer who will treat you like a person first and a case second, the stories from past clients make it clear—Marks & Harrison is a team you can trust to fight for you.



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